Our Warranty and Returns & Exchanges Policy are provided under our Smart Plans:

*Optional – Smart Plan

We offer Smart plans and a comprehensive return policy. The following are bullet points detailing these.

  • Jewelry Smart Plan
    • § 1 year warranty and exchange
    • § Cost is 10% of the purchase price
    • § Full credit on exchange
    • § Prong Repair
    • § Stone Tightening
    • § Unlimited ring sizing down, One full ring size up free.
    • § Earring repair *post/latch
    • § Chain Soldering
    • § Clasp replacement
    • § Rhodium dip
    • § Watch battery replacement
    • § Free annual maintenance & inspection
    • § Cleanings
  • Firearm Smart Plan
    • § 6-month exchange
    • § Full credit on exchange
      • Smart plan does not transfer to new firearm
    • § One free deep cleaning ($35 value)
  • Used General Merchandise Smart Plan
    • § 6 month full in store credit
      • Must be in the same condition as when purchased
      • In store credit or equal replacement when available (example: craftsman leaf blower breaks, replace it with craftsman leaf blower that’s comparable and on sale at the time. Otherwise full in store credit)
      • Must not show excessive wear.
  • New General Merchandise Smart Plan
    • § Full refund within 30 days on all new merchandise still in original factory packaging.
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